Streamline the Work That Slows You Down
Caucus helps legislative offices handle constituent communication and casework more efficiently
Answers policy questions & inquiries
Automatically respond to common constituent questions using your approved language and position papers.
Collects casework details and privacy release forms
Guide constituents through structured intake processes, including required privacy forms.
Sends structured summaries
Delivers clean, actionable summaries directly to your inbox or CRM system.
Logs all activity in a searchable dashboard
Track conversations, sentiment, and inquiries in a secure, searchable interface.
Works around the clock
Deliver 24/7 constituent service with zero staff burden, helping you serve more people without adding resources.
Integrates with existing systems
Works with your website and phone system with minimal setup required.
Data-Driven Constituent Service
Understanding your constituents' needs is the first step to serving them better. Caucus provides comprehensive analytics that help you identify trends, track performance, and make informed decisions.
Track Top Constituent Concerns
Identify the issues that matter most to your district.
Analyze Topic Distribution
See how constituent inquiries break down by category.
Measure Assistant Performance
Monitor sentiment scores and resolution rates.
Top Constituent Concerns
Sentiment Score
Powerful Analytics Dashboard
Track constituent engagement and identify key issues with real-time analytics
Meet Constituents Where They Are
Your constituents expect to be able to reach you through multiple channels. Caucus provides a seamless experience whether they visit your website or call your office.
Our website assistant integrates directly into your existing site, providing immediate responses to constituent inquiries using your approved language and position papers.
Website
Digital constituent assistance.
Phone
24/7 call handling.
Casework
Structured intake.
Analytics
Actionable insights.
Digital Constituent Assistants
Provide 24/7 constituent service across multiple channels with our intelligent assistants
Caucus helps your office stay responsive around the clock. Our assistants handle routine inquiries, guide constituents through casework intake, and collect all the information your staff needs to follow up effectively.
Whether constituents reach out through your website or call your office, they'll receive the same high-quality service.
Website Assistant
Phone Assistant
Active Call Transcript
Hello, this is Congressman Mark Upson's office. How can I help you today?
Hi, I'm calling about a Social Security issue I've been having.
I'd be happy to help with your Social Security issue. Could you please provide me with some more details about what you're experiencing?
I applied for benefits three months ago and haven't heard anything back yet.
I understand your concern. To help you with this issue, we'll need to contact the Social Security Administration on your behalf. Would you be willing to complete a privacy release form?
Call Details
Duration
2:34
Sentiment
Positive
Issue Type
Social Security
Status
In Progress
Next Steps
Collect constituent contact information
Send privacy release form via email
Schedule follow-up call with staff member
Comprehensive Constituent Service
Caucus brings together all the tools you need to provide exceptional constituent service across every channel, creating a unified experience for both your staff and constituents.
Serve More Constituents
Handle more inquiries without increasing staff, ensuring every constituent gets a timely response.
Streamline Casework
Collect all necessary information upfront, making casework resolution faster and more efficient.
Data-Driven Insights
Understand constituent needs better with comprehensive analytics and reporting.
Modern Tools for the Modern Public Servant
Constituent volume is rising. Staff turnover is high. And your team is expected to do more with less.
Caucus is built specifically for legislative offices—to handle the repetitive, high-volume work that distracts from real impact.
We work where your constituents already are: on your website and phone system.
Digital Constituent Assistant
Always available
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Reduce response time from days to minutes.
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Free up staff time for high-impact constituent work.
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Improve constituent satisfaction with faster service.
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Maintain consistent messaging across all channels.
Secure Implementation with Congressional Standards
Caucus integrates seamlessly with your existing systems while maintaining the highest levels of security and compliance required for congressional offices.
Our team personally guides you through every step of the onboarding process, ensuring your office gets maximum value from day one.
Add to Website & Phone Line
We give you a simple embed or redirect that integrates seamlessly with your existing systems.
Upload Position Papers & Templates
Caucus uses your approved language to answer questions consistently and accurately.
Enable Casework Intake
Collect all required information and privacy forms from constituents automatically.
Staff Get Summaries
We email clean, actionable summaries or push to your existing tools and CRM systems.
Track Trends in Real-Time
Monitor sentiment, volume, and issue areas in your searchable dashboard.
Get Started Today
Don't let outdated workflows slow your office down.