Terms of Service

Last updated: January 22, 2025

1. Agreement to Terms

By accessing or using Caucus, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access our service.

2. Description of Service

Caucus provides an AI-powered platform for congressional offices to streamline constituent communication through chatbots and voice agents that integrate with official websites and phone systems.

3. User Responsibilities

3.1 Account Creation

You must:

  • Provide accurate and complete information about your congressional office
  • Maintain the security of your account
  • Promptly update any changes to your information
  • Accept responsibility for all activities under your account
  • Ensure you have proper authorization to use the service on behalf of your office

3.2 Acceptable Use

You agree not to:

  • Use the service for any illegal purpose
  • Harass, abuse, or harm others
  • Interfere with the proper functioning of the service
  • Attempt to gain unauthorized access
  • Use automated systems without permission

4. Payment Terms

Services are billed according to your subscription plan. You agree to pay all fees and provide accurate billing information. All fees are non-refundable unless otherwise required by law.

5. Intellectual Property

The service and its original content, features, and functionality are owned by Caucus and are protected by international copyright, trademark, and other intellectual property laws. The AI models and systems used to process constituent communications remain the property of Caucus.

6. Limitation of Liability

Caucus shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use the service. We do not guarantee that our AI systems will correctly handle all constituent communications, and you are responsible for reviewing and overseeing the AI's interactions with constituents.

7. Service Modifications

We reserve the right to modify or discontinue any part of our service without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuance.

8. Termination

We may terminate or suspend your account and access to the service immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions. As our service is designed for congressional offices, additional regulations regarding government communications and data handling may apply.

10. Changes to Terms

We may update these terms at any time. We will notify users of any material changes by posting the new Terms on this page and updating the “Last updated” date.

11. Contact Information

For questions about these Terms, please contact us at: contact@usecaucus.com